In order for Supervisors to sucessfully manage remote workers and ensure that everyone is pulling their own weight they require some additional skills.
- Knows what is required of their own position.
- Knows how to evaluate on end results.
- Comfortable supervising a remote workforce.
- At ease dealing with emails and phone calls from remote workers.
- Ability to determine when and where there may be problems and to act accordingly in such a situation.
- Knows what is required of the specific position - mobile worker's job.
- Knows and trusts the personnel selected to work remotely.
- Does not second guess mobile worker's choices or decisions.
- Ability to clearly articulate expectations and goals to remote workers.
- Approachable - not just in person but by phone or email.
- Skilled with technology tools available and able to provide basic troubleshooting if required.