Melanie Uy Writer Education Queens College Harvard University Extension School Expertise Smartphones Telecommuting Wireless Technologies Laptop Hardware Introduction Writes and edits articles about technology and productivity.Writes extensively on telecommuting and mobile offices.Studied digital media arts and instructional design. Experience Melanie Uy is a former writer for Lifewire, where she spent more than five years writing about telecommuting and mobile offices. Uy has more than a decade of telecommuting experience as the IT administrator and art director for a marketing and business development agency. Her experience includes troubleshooting Wi-Fi connections, researching new laptops and smartphones, developing data security policies, and recommending mobile media platforms for client marketing campaigns.Because she works from home full time, Melanie practically lives in the cloud and does almost all of her work over a VPN. Education Uy received her Bachelor of Arts in English and Education at Queens College, where she graduated magna cum laude. Since then, she studied digital media arts and instructional design at Harvard University Extension School. Lifewire and Dotdash Meredith Lifewire, a Dotdash Meredith brand, is a Top 10 technology information website, as rated by Comscore, a leading internet measurement company. We provide trusted, clear, and actionable answers to your most pressing technology questions vetted by certified experts, as well as trustworthy product recommendations so you can make the most informed purchasing decisions. Learn more about us and our editorial process.