Many remote workers fail to remember to use proper cell phone etiquette. Cell phones have made it possible for us to stay in touch no matter where we happen to be working. While this has great advantages for mobile professionals it can also be a means of irritating and annoying fellow mobile workers, co-workers and clients. If you fail to use proper cell phone etiquette you may also risk disclosing confidential corporate information
DO
- Maintain a privacy range when using your cell phone. Step away from others so that you can have some semblance of privacy.
- Use the vibrate function or turn your ringer volume down while in meetings or conferences. Not everyone will appreciate your choice of ring tones.
- If someone near you answers their cell phone - give them space.
- Keep conversations on topic and don’t discuss confidential matters when in public areas. You never know who is listening.
- Let the person you are speaking with know that you are on a cell phone and why the conversation must be kept brief.
- Use text message options when you need to exchange information in a timely fashion - it is less disruptive than making or receiving a cell phone call.
- Remember that using cell phones in some buildings is restricted or prohibited. Watch for signs that indicate cell phone use.
DON’T
- Talk loudly into your cell phone - you will be overhead by anyone nearby and it will be too loud for the person on the other end.
- Use have loud ring tones on your cell phone. Keep in mind that what appeals to you may not be appealing to anyone else.
- Answer your cell phone during meetings of any sort - either clients or co-workers. Set your cell phone to voice mail and collect your messages later.
- Use your work cell phone for personal phone calls.
- Forget that your cell phone is a tool to be used wisely and you should always be aware of security and confidentiality issues when using your cell phone.
- Argue when asked to turn off or refrain from using your cell phone. If you are in the midst of a conversation, quickly wrap it up and do as you have been requested without argument.
Using proper cell phone etiquette, no matter where you happen to travel should be second nature and will help ensure that you maintain excellent working relationships with co-workers, clients and the public.