1. Computing

TeamViewer Review - Features-Rich Remote Access Technology

Remote access, web conferencing and video capabilities

About.com Rating 5 Star Rating
User Rating 1 Star Rating (2 Reviews)

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TeamViewer screenshot

Screenshot of TeamViewer.

TeamViewer

TeamViewer is an excellent remote access tool, that can connect mobile users to any computer or server anywhere in the world in a matter of seconds. It works behind firewalls, eliminating a difficulty some remote workers have when connecting to the office, and it comes with full encryption so your data is always safe.

TeamViewer at a Glance

Bottom-Line: TeamViewer is one of the best remote access tools on the market. It’s easy-to-use, fast, reliable and secure.

Pros:  TeamViewer allows users to connect to remote computers even when there is a firewall in place. Furthermore, it comes with an excellent set of features which take it beyond just remote access.

Cons: Doesn’t have the easy drag-and-drop file transfer of other remote access tools, such as GoToMyPC. But I found this to be only a minor inconvenience, as file transferring is still easy.

Price: There is a free version for non-commercial uses. The company also sells lifetime licenses for $749 (or more, depending on the features chosen). While this seems steep at first, in the long run, it is cheaper than its competitors.

Remote Access Capabilities

The great thing about remote access technologies is that they allow users to work from anywhere in the world as if they were sitting right in front of their work computer. This gives employees an enormous amount of freedom - but only when the remote access tool is reliable and safe. TeamViewer is one of these tools that free employees from their work desks. In fact, I am writing this review from a cafe near my house, while connected to my home desktop. On all my tests, the connection has never dropped, and connecting to my PC happened within seconds.

While connected to their work computers, TeamViewer users can easily transfer files from their local to the remote computer, and vice versa, so there’s no need for emailing files back and forth. This also works behind firewalls, so you’re always sure to access your files wherever you need them without limitation.

Online Collaboration

For those who are looking for a tool that goes beyond remote access, TeamViewer will prove a treat, as it also has online collaboration capabilities. It allows users to work together on documents via the Internet and even present documents. And for those who want to host a web conference, TeamViewer might also prove to be a reasonable choice, as it provides users with a conference call number that can be shared with meeting guests. It also has VoIP capabilities.

It’s also possible to record remote control sessions, making it easy to revisit the session at any time in the future. Also, when in presentation mode, users can choose what application they want to show the conference participants, so there’s no need to minimize documents or close email programs.

TeamViewer even supports video, so you can transmit a video of yourself while you talk to your conference participants. While it’s not as sophisticated as dedicated video conferencing tools (it doesn’t allow for multi-way video, for example) it’s still very useful for those who want to be seen as they speak.

A Secure Solution

One major concern when choosing a tool that will connect to any of your computers is security. This is especially true when you have to deal with confidential or sensitive documents. With TeamViewer, users get the same security features that come with online banking, SSL (Secure Sockets Layer). This means that an encrypted link is established between a web server and a browser, ensuring that all data that is being transmitted is secure.

All in all, TeamViewer is a features-rich remote access tool that offers users much more than just connecting to a remote computer. It even supports web conferencing. It is very easy to install, has a simple user interface, so even beginner users will be able to find their way around the tool, and it can also be used from an iPhone or iPad, so it’s great for those who are often away from their office and need connectivity from a light device.

User Reviews

Reviews for this section have been closed.

 1 out of 5
Just do not buy Team Viewer licenses, Member manuscornelius

Team Viewer is a good product and I honestly do not know anybody that has bought a license. I did, for my company of 5 people. That was to be honest and fair. For 1000 euro's you get a premium license. You can install on as many pc's as you like with that license. The only problem is that you only have one channel. Only one person can now use Team Viewer with that license installed. Per extra channel I need to pay more than 600 euro's extra per channel. I have just uninstalled it and re-installed the free version and now we can work 2 people simultaneously. Please use the free version and do not buy any licenses.

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