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Is Technical Support Available in a Hot Spot?

From Catherine Roseberry, for About.com

Question: Is Technical Support Available in a Hot Spot?

When I'm using Wi-Fi in a hot spot such as a coffee shop or book store, will there be any technical support available if I have problems? What can I do if I have problems?

Answer: You won't get technical support from the staff in a public hot spot. Their job is not being a Wi-Fi technician. You can ask for an instructional guide which they may have. When you purchase your mobile gear read any User Guides and make notes of the toll free numbers.
Calling the manufacturer for technical support will get you the best help.
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