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From Catherine Roseberry, Former About.com Guide to Mobile Office Tech

HP Laptop Battery Recall

Friday May 15, 2009
News - The U.S. Consumer Product Safety Commission in conjunction with Health Canada has issued a release concerning the recall of HP laptop batteries.

The recall affects approximately 70,000 batteries which may be found in the following models: HP Pavillion
  • dv2000
  • dv2500
  • dv2700
  • dv6000
  • dv6500
  • dv6700
  • dv9000
  • dv9500
  • dv9700
Compaq Presario
  • A900
  • C700
  • F700
  • V3000
  • V3500
  • V3700
  • V6000
  • V6500
  • V6700
HP
  • G6000
  • G7000
HP Compaq
  • 6720s


To determine if your HP laptop battery is affected by the recall you can check the bar code label which may include any of the following:

  • 62940**AXV****
  • 65033**B7U****
  • 65033**B7V****
  • 65033**BGU****
  • 65035**B7U****
  • 65035**B7V****
  • 65035**BGU****
  • 65035**BGV****
  • 67059**V8U****
  • 67059**V8V****
** indicates any other letter or number in the bar code label.

The affected models were sold during the period of August 2007 through March 2008 from hp.com, hpshopping.com computer and electronics stores and the batteries were sold as accessories in the same time frame. If you have an HP laptop battery affected by the recall you should immediately remove the battery and contact HP to request a free replacement laptop battery. You can still use the AC adapter to provide power to your HP laptop until you receive the replacement laptop battery. To contact HP use the following link - HP Battery Replacement Program, call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday.

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